The Pappas Brothers opened their first restaurant in 1976 and set out to serve only the highest quality food, fulfill their Guest's every request and make sure everyone who walked in the door felt like family. Since then, we've opened more than 100 restaurants and have become a leader in the hospitality industry. But at Pappas, it's still all about great food, impeccable service and the people who make it happen. From the truck driver who delivers only the freshest meats and seafood, to the hostess greeting Guests with a smile, to the server setting down a custom-made entrée with care, everyone at Pappas plays a role in our success.
We're a family owned and operated company, which means our core values have been passed down from generation to generation. We're constantly focused on innovation, attention to detail and quality in everything we do. Over the years, our steadfast values and top-notch team have kept prospective employees seeking us out and satisfied Guests coming back.
The Spirit of the Pappas restaurants is embodied in our Mission Statement. It's what makes our company unique, attracts new employees and Guests and motivates our regulars to return again and again.
To be a superior restaurant company through constant innovation, attention to detail and a focus on quality in all we do.
We are dedicated to greeting each person who walks through our doors with warmth and friendliness. We create an outstanding dining experience through identifying and fulfilling Guest expectations.
We believe that the greatest strength of Pappas restaurants lies within our people. We are committed to providing an exciting environment that recognizes initiative and performance. We offer opportunities for growth and challenge individuals to achieve their best.
We build relationships through participation and service and work together
to help meet the needs of the community.
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Our Family is Bigger than You Think
One of the things that makes Pappas restaurants different is that we do more than simply run and operate our restaurants. We own and drive the trucks that deliver the freshest meats and seafood. We employ the electricians who keep the lights on and the kitchens humming. We even make our own chairs!
We own and operate almost everything we need to ensure we continue to serve the highest quality food in the exciting, comfortable environment that keeps our Guests satisfied and coming back. This type of business is called "vertical integration," and it helps us ensure there's never a holdup in the process and that we have the absolute best for our Guests the moment they ask for it.